Shipping & Delivery

DELIVERY TIMES AND SHIPPING COST

Australia:

  • Express (1-4 business days) $14
  • Free Express (1-4 business days) on orders over $400
  • Standard (2-8 business days) $8
  • Free Standard (2-8 business days) on orders over $350

New Zealand:

  • DHL Express (2-5 business days) $30 NZD
  • Australia Post Standard (7-10 business days) $9.75 NZD
  • Australia Post Express (3-6 business days) $13.95 NZD
  • Free Standard (7-10 business days) on orders over $370 NZD

USA:

  • DHL Express (2-4 business days) $26 USD
  • Australia Post Standard (8-12 business days) $7.95 USD
  • Australia Post Express (4-7 business days) $10.95 USD
  • Free Standard (8-12 business days) on orders over $350 USD

UK:

  • DHL Express (3-6 business days) £18.95 GBP
  • Australia Post Standard (7-10 business days) £7.95 GBP
  • Australia Post Express (4-6 business days) £9.95 GBP
  • Free Standard (7-10 business days) on orders over £350 GBP

Canada:

  • DHL Express (4-5 business days) $34.95 CAN
  • Australia Post Standard (8-12 business days) $9.95 CAN
  • Australia Post Express (4-7 business days) $13.95 CAN
  • Free Standard ( 8-12 business days) on orders over $350 CAN

 

CUSTOMS TAXES:

Please note that all customs charges and taxes (including VAT) are payable by the receiver. IMANA Swim is NOT responsible for any charges incurred for receiving orders Internationally. These fees are NOT included in the cost of your order or shipping charge. IMANA does NOT offer refunds to customers for failure to pay duties and taxes associated with their order.

 

ORDER PROCESSING TIME

Your order is our priority. All orders will be processed within 24hours between Monday - Friday. Please note: During peak periods, Holiday Season, Public Holidays and Sales, please allow 2 - 4 business days for your order to be processed and sent via a courier.

 

TRACKING

Once your order has been processed and picked up via a courier, a confirmation email will be sent from IMANA. A estimated delivery time will be given along with with your items tracking number. From there you will be able to track your parcel. Please note, any delays after your parcel has left our warehouse is out of our control.

You will be able to track your orders through AusPost:

Http://auspost.com.au/my post/track/#/search